19th March 2020

COVID-19 (Coronavirus) – here to help

We’s like to reassure all our tenants that we are making helping you through this difficult period our priority. We will do everything we can to help, especially those who are more vulnerable at the moment.

As of August, our staff will be back visiting tenants in their homes. The visits will follow social distancing rules, keeping at least 2m apart at all times. Staff will also be on site at developments to carry out essential checks. If you see staff in your development, please follow the rules and keep at least 2m apart from them – this is for your safety as well as theirs.

You can help us in other ways during this difficult time – please make sure you look after your keys!  If you lose them, My Space cannot advise you to stay temporarily with friends or family at the moment while we sort things out. So it would be a great help if you can double check you know where your keys are and always have them with you if you need to go out.

The government has changed its advice on the way we can exercise and enjoy outdoor spaces. It’s a good idea to get some fresh air every day, so please use any communal space at your property sensibly. You can now spend time outdoors, but must always keep at least 2m apart from anyone who doesn’t live with you.

Above all, remember to keep washing your hands – this is still the most effective way to prevent the spread of coronavirus.

If you have any other questions or worries, don’t hesitate to get in touch with your Housing Support Officer.

If you or anyone you know would like an easy-to-understand guide to how we all should be behaving at the moment, click the image:

The safety and well-being of our tenants, staff and partners is our number one priority and we understand that many of you will have growing concerns around the COVID-19 pandemic. My Space are taking measures to minimise the disruption of our services and the potential spread of the virus to our tenants, staff and partners. We are constantly monitoring this ever-changing situation and will continue to follow the latest advice and guidance as provided by the Government.

Typical symptoms of the virus include a high temperature, fever and a dry cough which is new. The best thing to avoid COVID-19 is regular and thorough hand washing with soap and water. You should also:

  • cover your mouth and nose with a tissue when you cough or sneeze
  • put used tissues in the bin straight away
  • wash your hands with soap and water frequently, and especially after coughing or sneezing – use hand sanitiser gel if soap and water aren’t available
  • try to avoid close contact with people who are unwell.
  • avoid touching your eyes, nose or mouth if your hands aren’t clean

You can read more about the COVID-19 (Coronavirus) and how to spot the signs and symptoms by visiting the Government website. This information changes frequently so we suggest you check the page regularly.