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Case studies

The challenges

“My Space care about me. I feel happy and safe now.”

My Space Tenant Mustafa

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Mustafa remembers feeling very anxious when he moved into his MySpace apartment.

Like all tenants, Mustafa was helped to feel at home, with a move-in pack. This includes essentials like a fridge, washing machine, a bed, sofa, cutlery, crockery, cooking pans and glasses. He also had some of his own things to create a familiar space.

“I was anxious at first, scared. It took a few weeks before I felt safe. I have nice neighbours here, we take-in parcels for each other and at Christmas I put-up decorations.

“I see my housing support officer, Kat, every Monday. I met her before I moved in and she has been really kind. She helps me fill-in forms and checks that I have taken my medication and eaten regularly, because I am diabetic.”

As well as providing housing support, Kat has helped Mustafa access help with his mental health and liaises with other sources of help, such as the local enablement service. With a background including a frightening period of homelessness, Mustafa is slowly gaining in confidence and revealing a great sense of humour.

During her weekly visits, Kat and Mustafa discuss support goals. A previous goal was to organise an internet service in his new home. That has been achieved and a new goal is to obtain a laptop.

After decorating his own home at Christmas, the tenant also volunteered to add a festive touch to the nearby MySpace hub, which provides an office base for housing support officers like Kat as well as a location for group support sessions.

“MySpace care about me. I feel happy and safe now.”

Hands holding a mug of coffee

“I feel safe and secure in my home and that makes all the difference”

My Space Tenant Jeremy

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Before moving into a MySpace apartment, Jeremy lived in a shared home, where he found it hard to manage his depression and anxiety.

“Now, I have my own space. I can control my environment to protect my mental health, setting my own activities, being quiet when I need to and getting enough sleep. I feel safe and secure in my home and that makes all the difference,” he explains.

“There is a lot of support here and that is important. Everyone I speak to at MySpace is understanding and that contributes to my sense of safety and stability."

“I see my housing support officer each week and if I need to talk at other times, I know I can do that. I have found much more than a home, here.”

Female hands cooking an omlette in a frying pan

“You see your housing support worker each week and set goals together. When you achieve one of those goals it feels like an accomplishment.”

My Space tenant Rachelle

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Rachelle feels that support is helping her to become more independent.

“I left my family home and lived with my grandma for about a year, then I moved into another scheme before getting a MySpace apartment.

The support I get here is helping me to become more independent and try new things. You see your housing support worker each week and set goals together. When you achieve one of those goals it feels like an accomplishment.

At first, cooking seemed too difficult for me. There were too many steps to follow, in a recipe. Now, I like cooking and if things go wrong, I don’t worry about it.

I take part in support groups and I’ve even started volunteering in a community kitchen for a charity that provides support and friendship for people in my area. It feels good to be able to help others.

I like making my home feel like my space. I’m proud of where I live.

"One day, I would like to have my own terraced house, with a little yard where I can grow flowers and sit outdoors."

Man holding a bill

“I have a place of my own now and feel more independent. My mum is nearby and she is happy because she knows I have got support if I need it.”

My Space tenant James.

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James is working hard to overcome his dyslexia. He lives in a MySpace home, with the support he needs to deal with letters, bills and appointments.

“I struggle with dyslexia, which makes it hard to understand letters and forms. I have been taking English lessons twice a week and I am starting to feel more confident with reading and writing.

I used to live with my mother. I have got a place by myself now and feel more independent. My mum is nearby and she is happy because she knows that I’ve got support if I need it."

"Living on my own is better. I like getting out on my bike and exploring. I do that nearly every day. I can be out for hours, riding along the canal towpaths and into the countryside."

The ripple effect

This is the My Space ripple, showing how the housing and support that we provide for individuals bring so many more benefits spreading across families and communities.